WHO's Non-communicable Diseases and Mental Health cluster has created a new framework for assisting countries to reorganize their health care for more effective and efficient prevention and management of chronic conditions. The Innovative Care for Chronic Conditions Framework is centred on the idea that optimal outcomes occur when a health care triad is formed.

This triad is a partnership among patients and families, health care teams, and community supporters that functions at its best when each member is informed, motivated, and prepared to manage their health, and communicates and collaborates with the other members of the triad.

The triad is influenced and supported by the larger health care organization, the broader community and the policy environment.

When the integration of the components is optimal, the patient and family become active participants in their care, supported by the community and the health care team.

Innovative Care for Chronic Conditions: Building Blocks for Action

ICCC: Patients and Families | Better Outcomes for Chronic Conditions Innovative Care for Chronic Conditions Framework © World Health Organization, 2002 ISBN: 9241590173  Produced by WHO's Health Care for Chronic Conditions team (CCH)

The ICCC Framework is an expansion of the Chronic Care Model (CCM), developed by researchers from the MacColl Institute for Healthcare Innovation in Seattle, USA. Both models present a "road map" for organizing health care for chronic conditions. To better suit the context of international health care, the ICCC Framework is expanded from the CCM and places emphasis on policy and community level components of good care for chronic conditions.